Shipping policy
Processing Time
Orders are typically processed within 5–8 business days, excluding weekends and holidays.
Once your order has been processed and shipped, you will receive a confirmation email with tracking details.
Shipping Time & Rates
Standard Shipping: Estimated delivery within 5–8 business days.
Express Shipping: Estimated delivery within 6–12 business days. Additional charges may apply.
Shipping rates vary based on your destination and selected shipping method. The final shipping cost will be displayed at checkout.
International Shipping
Zorryx offers international shipping to select countries.
Delivery times may vary depending on your location, customs clearance, and local carrier conditions.
Customers are responsible for any applicable customs duties, taxes, or import fees.
Order Tracking
Once your order has shipped, a tracking number will be provided.
Please allow 24–48 hours for tracking information to become active or update.
Delayed or Lost Shipments
If your order is delayed beyond the estimated delivery timeframe, please allow additional time for unforeseen carrier or customs delays.
If your package is lost or missing, please contact us at supportzorix@gmail.com for assistance.
Returns & Refunds
We offer a 7-day return policy from the date of delivery.
To be eligible for a return, items must be:
- Unused
- In their original packaging
- In resalable condition
Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.
Refunds will be processed after the returned item has been received and inspected.
Undeliverable Packages
Orders with incorrect or incomplete shipping addresses may be returned to Zorryx.
Customers may be responsible for additional shipping costs if re-shipment is required.
Contact Us
For any shipping, return, or order-related questions, please contact us:
📧 cs.trokiaa@gmail.com
Zorryx reserves the right to update this policy at any time.